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- PrettyWP
- PrettyWP Help Center
- Tutorials
- Resolving the WordPress "Internal Server Error"
Resolving the WordPress "Internal Server Error"
The "Internal Server Error" is a generic error message that appears when something goes wrong with your server but doesn't provide specific details. Follow these steps to troubleshoot and resolve this error:
- Check for a plugin or theme conflicts: Deactivate all your plugins and switch to a default WordPress theme (like Twenty Twenty-One). If the error disappears, reactivate each plugin and switch themes individually to identify the one causing the issue. Replace or update the problematic plugin or theme.
- Increase PHP memory limit: Insufficient PHP memory can trigger internal server errors. Add the following line to your wp-config.php file:
define('WP_MEMORY_LIMIT', '128M');
Contact your hosting provider to increase the server memory limit if the error persists. - Check for corrupt .htaccess file: Rename your .htaccess file (found in the root directory of your WordPress installation) to something like ".htaccess_old." This step disables the file temporarily. Then, refresh your website to see if the error disappears. If it does, go to "Settings" > "Permalinks" in your admin dashboard and click "Save Changes" to generate a new .htaccess file.
- Re-upload core WordPress files: If none of the above steps resolve the issue, try uploading a fresh copy of the WordPress core files. Download the latest version from WordPress.org, extract and upload the files to your server, overwriting the existing files. Take a backup before proceeding.
- Contact your hosting provider: If the error persists after trying all the steps above, contact your hosting provider's support team. They can investigate and help resolve any server-related issues that might be causing the internal server error.
Remember, creating a backup of your website before making any significant changes is always a good practice.
Are you still in need of assistance? If so, we highly recommend reaching out to our support team.
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