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  4. Can you help with server issues?

Can you help with server issues?

Indeed! We're here to assist you with hosting-related matters as part of our Care Plans. This includes addressing issues such as PHP concerns, file-related challenges, malware detection and removal, and configuring permissions. Our team is dedicated to resolving any hosting-related issues you may encounter to ensure smooth website operation.

However, it's important to note that our Care Plans do not include server-level support by default. We offer a separate Server Support addon for comprehensive server management, updates, configuration, and issue resolution. This add-on enables our team to provide you with expert assistance in managing and optimizing your server.

If you have any further inquiries or require additional clarification on this matter, please don't hesitate to let us know. We're here to help and address any questions you may have.

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